Frequently Asked Questions

We’re glad you asked. House Friend is a local, Louisville based, family owned company.

Head over to our About Us page to see us and what we are all about!

We have been in business since 2020, we have an A+ rating with the better business bureau, and have great reviews!

We encourage you to take your time and do your research. Head over to our Reviews page and you can actually see and hear from our customers at the closing table.

We are the actual direct buyer.

We are not middlemen looking to sell you house to someone else. As you can see from our website and our reviews, we get people to the closing table and we actually do fix up the houses.

Yes we buy houses in any condition.

No matter what type of repairs a house needs, House Friend will make you a cash offer. From foundation issues to fire damage, we have seen it all and we have purchased homes in all kinds of disrepair. We are not there to judge. We assess the needs of the house with no pre-concieved notions.

You choose the closing date. Anywhere from 5 to 90 days.

Because we purchase houses with cash, we can close as fast as you need or we can give you as much time as you need. Our normal time to closing is about two weeks.

Yes. We buy houses As-Is in Louisville Ky.

We know that many people contact us because they do not want to hassle with making costly repairs. We buy houses in their as-is condition without requiring homeowners to make repairs.

Yes. We purchase houses that have tenants living in the house.

Even if the tenants are behind on the rent or refusing to pay, we will still purchase the house. If the tenants have the house in a state of disrepair, we will still purchase the house. Even if the tenants just signed a lease, we will still purchase the house. If you have tenants and you don’t want them to know you are selling the house, we have ways to purchase the house discreetly.

No, you do not have to clean out the house. You can take what you want and leave the rest.

We are happy to let you know that when we buy your house in Louisville, you do not have to clean or haul away your unwanted items. You are free to leave behind as many items as you would like.

Our primary goal is to buy your house, not list it like a traditional Realtor.

Most people reach out to us precisely because they don’t want their house listed with a Realtor. Other people want their house to be listed if we can’t purchase their house. Our primary goal is to buy your house. We prefer not to list your house but we do have that option if you need our help with a listing.

We NEVER give low ball offers.

We understand that there are some people out there who just give super low ball offers and see who takes the bait. That isn’t our business model. We are a local, Louisville based BBB accredited business and have great reviews on Google and Facebook. We pay fair market value for the house based on the repairs needed and our costs for fixing the house. Most homeowners we work with are surprised that our offer is what they were expecting if not more! If your house is a better candidate for a traditional real estate sale, we will let you know. We know we can’t buy every house we see which is why there is no obligation to have us come out and give you a fair, market-based all-cash offer!

We answer this question every day and are happy to take away the mystery! The process is actually pretty simple. We look at the location, what repairs are needed, condition and what similar houses sold in the area have sold for within the last 6-12 months. Once we take all those factors into consideration along with our costs, that is how we come up with the offer amount. (We pay your closing costs too!)

When we buy your house, we don’t charge any fees or commissions.

We give you a simple cash-offer that is easy to understand… and if its a fit… we’ll buy your house (and we’ll pay for the closing costs too!). There is zero hassle and zero fees.

Absolutely no obligation whatsoever.

After you give us some basic information about your property, we will give you a call to answer any questions and discuss our process for getting you a fair, cash offer on your house. If after that initial phone call, our company is a good fit for your needs, we will discuss the next step.

Yes. We can help you avoid foreclosure and still purchase your house.

There are many ways we can help you prevent or stop a foreclosure. Make sure you give us a call as soon as possible so that we have as many options as possible to help you avoid a foreclosure.

Yes. We can buy your house even if you are in bankruptcy.

If your house is already covered by your bankruptcy, we can still buy your house. If you have started the bankruptcy process but haven’t finished, we can still buy your house.

Yes, we can buy any inherited house or a house in probate.

Even if there is no will or the owner passed away a long time ago, we can buy your house. If there are family members who are being uncooperative, we still have ways to purchase the house.

Once we buy your house, we make the necessary repairs and either sell the house or rent the house.

There are many factors that go into our decision to sell your house or rent your house once the repairs are made. If you have a preference, let us know!